In compliance with U.S. Department of Education (USDOE) rules, an institution offering distance education must provide enrolled and prospective students with contact information for filing complaints with its accrediting agency and with the appropriate state agency for handling complaints in the student's state. Mesa Community College desires to resolve prospective and current student grievances, complaints and concerns in an expeditious, fair, and amicable manner. Students residing outside of the State of Arizona while attending Mesa Community College, who desire to resolve a grievance should follow the college's student grievance procedure. However, if it is felt the issue cannot be solved by the university, a complaint may be filed with your state. The information below provides contact information for each state agency. Mesa Community College is a member of the Maricopa Community Colleges and accredited by the Higher Learning Commision.
There is no complaint procedure specific to students enrolled in postsecondary institutions. Consumers can file consumer complaints with the Consumers Affairs Section of the Alabama Office of Attorney General. The consumer hotline number is 1-800-392-5658 and the link to the complaint form is http://www.ago.state.al.us/Page-Consumer-Protection-File-a-Complaint
DISTRICT OF COLUMBIA